Privacy policy

Who holds what

There are two kinds of information here, and the difference matters. Your account — your name, email, phone number, practice details and letterhead — is information you give us about yourself. Your client records are different: assessments, measurements, diet plans, follow-up dates and invoices are information your clients gave to you, and you entered into our software.

For your account information, we are responsible. For your client records, you are: they are your practice's records, held in your practice's account, and we process them on your instructions so the software can do its job.

What we collect

From you: the details you enter when you create an account and set up your practice, and the plan you are on.

From your clients, through you: the history, allergies, measurements, goals, diet plans, follow-up dates and billing records you record during consultations. If you send a client a shareable intake link, the answers they give go into the same place.

Automatically: basic technical information needed to serve the site and keep accounts secure, such as request logs. We do not run advertising trackers or sell data to anyone, for any purpose.

Where it is stored

Records are stored in a Cloudflare-hosted database and served from Cloudflare's network.

AmarDiet also works offline. When your connection drops, work in progress is saved locally on the device you are using and uploaded when the connection returns. That local copy lives on your device, which is why a shared or lost device is worth taking seriously.

What leaves the software

Sharing a plan or invoice over WhatsApp opens WhatsApp on your own device with a message prepared. We do not send it, and we hold no WhatsApp account of yours; what happens after you press send is between you, your client and WhatsApp.

Subscription payments are made through bKash. We record that a payment was made and for which plan. We never see or store your bKash PIN.

Nothing is deleted behind your back

Your food library, templates and client records stay in your account for as long as it is open, including if you move between plans. We do not remove your work to make a point about billing.

If you close your account, write to us and we will delete your practice's data. Some records may be kept where the law requires it — payment records, for instance — and only for as long as it requires.

Your clients' rights

A client may ask to see what you hold about them, to correct it, or to have it removed. Because the records are your practice's, those requests come to you rather than to us, and we will help you answer them.

Asking us anything

Write to hello@amardiet.app with any question about this policy, or about what we hold. A person reads that address.